Returns & Refund Policy
Last Updated: July 2026
At EBRKLU LTD, customer satisfaction is our priority.
Returns
You may return eligible products within 30 days of receiving your order.
Returned items must be:
- Unused
- In their original packaging
- In resalable condition
Refunds
Once we receive and inspect your return, we will notify you of the refund status.
Approved refunds will be processed to your original payment method.
Non-Returnable Items
Certain items cannot be returned, including:
- Personal care products
- Gift cards
- Downloadable digital products
Contact
For return requests, please contact: info@ebrklu.co.uk